Privacy policy
1. Information We Collect
Depending on the services you use, LINHouse may collect:
Full name, phone number, and email address.
Shipping address and delivery information.
Body measurements for made-to-measure services.
Order details, appointment information, and product preferences.
Photos and videos taken during dress fittings, photoshoots, or while using LINHouse services.
Website usage data such as device information, browser type, cookies, and interaction data.
LINHouse will never ask customers to provide banking passwords, OTP codes, or other financial security information that is not necessary to complete a transaction.
2. How We Use Your Information
Customer information may be used to:
Provide consultations, manage appointments, and deliver products or services.
Process made-to-measure orders, shipping, and customer support.
Provide updates regarding orders, fittings, and product approvals.
Improve our website and customer experience.
Measure the performance of content, advertising, and marketing activities.
Comply with applicable legal obligations.
3. Information Security & Sharing
LINHouse does not sell customers’ personal information to third parties.
Where necessary to provide our services, certain information may be shared with shipping providers, payment providers, technology service providers, or competent authorities where required by law.
LINHouse takes appropriate measures to protect customer information against unauthorized access, use, disclosure, or loss.
4. Customer Photos & Videos
Photos and videos taken during fittings, photoshoots, or other LINHouse services may be used by LINHouse for product showcases, portfolio purposes, advertising, and communications across LINHouse’s official channels, including our website and social media platforms.
LINHouse does not sell or transfer the commercial usage rights of customer images to third parties for their independent commercial purposes.
If you do not wish your images to be used, or would like previously published content to be removed, you may contact LINHouse at any time. We will discontinue use and remove the content from channels directly controlled by LINHouse where reasonably practicable.
5. Cookies & Website Data
Our website may use cookies and similar technologies to maintain website functionality, remember preferences, analyze website traffic, and measure advertising performance.
Customers may manage cookie preferences through their browser or through the cookie management tools available on our website, where applicable.
6. Data Retention
Personal information is retained only for as long as reasonably necessary to provide our services, support customers, process transactions, and comply with applicable legal requirements.
When information is no longer required, it may be deleted, anonymized, or otherwise handled in accordance with applicable regulations.
7. Your Rights
Customers may contact LINHouse to:
Access or update their personal information.
Correct inaccurate information.
Opt out of marketing communications.
Request that LINHouse stop using or remove their photos or videos.
Submit other requests regarding the processing of their personal data in accordance with applicable law.
Certain information may need to be retained where necessary to complete transactions, fulfill contractual obligations, or comply with legal requirements.
8. International Customers
For international orders, certain information may be shared with payment providers, shipping companies, or other relevant service providers where necessary to process transactions and deliver orders.
LINHouse limits such sharing to the information reasonably necessary to provide the requested services.
9. Changes to This Policy
LINHouse may update this Privacy Policy from time to time to reflect changes in our business operations, technology, or applicable regulations. The latest version will be published on our website.
10. Contact Us
For questions or requests regarding your personal information, photos, or videos, please contact:
LINHouse Bigsize Bridal
Website: linhouse.com.vn
Email: [email protected]
Hotline: +84 902678114
Address: 45 Nguyen Trong Tuyen HCM